Last updated: September 2026
We collect the information you voluntarily provide through our enquiry and quote request forms, such as your name, company name, email address, phone number, country or region, and the project requirements you describe. We also collect basic technical information generated automatically when you browse this website, including IP address, browser type, device type, referring page and pages visited.
The information we collect is used to respond to your enquiries, prepare quotations, provide technical and commercial support, arrange samples or orders, improve the content and performance of this website, and keep you informed about products or updates you have asked to receive. We do not sell your personal information.
Your information may be shared internally with our sales, engineering and after-sales teams, and with service providers who support our website hosting, email delivery and logistics arrangements. These parties are authorised to use your information only to perform the services we request. We may also disclose information where required by applicable law or to protect our legal rights.
We retain enquiry and business correspondence for as long as needed to serve your project and to meet our commercial and legal record-keeping obligations. We apply reasonable administrative and technical measures, including access controls and encrypted transmission where appropriate, to protect your information against unauthorised access, loss or misuse.
Depending on your location, you may have the right to request access to the personal information we hold about you, to request correction of inaccurate information, to request deletion of your information, or to object to certain processing. To exercise these rights, please contact us using the details on our Contact page.
If you have any questions about this Privacy Policy or how your information is handled, please reach out through our Contact page and our team will respond to your request.
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